Customer service, content creation, and decision support are a few examples of use cases where real-time, adaptive responses add value; GenAI architecture should be more in line with these use cases than with the latest trends.

Secure, compliant data flows, transparent lineage, and controlled access are all made possible through effective data governance, which reduces risk and fosters trust in delicate industries in both B2B and B2C setups.

In order to maximise the advantages of GenAI, non-technical users, and even technical users at times, must be educated about its limitations, ethical issues, and responsible usage.

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